Contact Us

We're always happy to hear from our customers, so if you have any questions, comments, or concerns, please don't hesitate to reach out to us. Here are the best ways to get in touch with our team at Pets Primals:

  •  Email: You can send us an email at and one of our team members will get back to you as soon as possible
  • Social Media: You can also connect with us on social media by following us on Instagram @PetsPrimal. We love engaging with our customers on social media and are always happy to answer your questions and hear your feedback.

  • Website support: We have customer support submissions below this page. Keep scrolling downwards to submit a customer support submission.

 We strive to provide excellent customer service, so if you don't hear back from us within 24 hours, please let us know. We're here to help and want to ensure that you're satisfied with your experience at PetsPrimals. 

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